AI chatbot for accountancy
MostEasy supports organizations within the accountancy sector. In this sector, employees deal daily with frequently asked client questions, internal documentation, recurring processes, and sensitive financial information.
With SiliconCode, an AI chatbot has been developed that helps employees arrive at reliable answers faster. The solution is designed with a focus on privacy, security, and GDPR compliance and can be set up without dependency on the US CLOUD Act.
Challenge: EU-compliant AI chat tool
MostEasy was looking for an AI solution to support accountants and employees in their daily work. The chatbot needed to help handle customer inquiries faster, make internal knowledge more accessible, and streamline standard processes.
At the same time, the solution had to meet the high standards within the financial services industry. Privacy, security, data usage, and compliance were therefore key starting points from the outset.
Specialized AI chatbot for accountancy
The AI chatbot is designed for use within accountancy processes. Employees can ask questions based on predefined internal and external knowledge sources.
The chatbot provides substantiated and relevant answers without using sensitive data to train models. This creates a user-friendly AI tool that supports employees with recurring questions and documentation.
Safe use of AI within financial services
Careful handling of data is essential within the accountancy industry. Therefore, the solution has been developed according to privacy-by-design principles and configured for GDPR compliance.
The chatbot can be hosted in the Netherlands. This ensures that sensitive customer and financial information remains within appropriate legal and security frameworks.
Flexible AI platform with multiple models
The solution is set up as a multi-model AI platform. Depending on the application, different AI models can be selected.
This makes it possible to manage accuracy, speed, and costs. This setup also offers room for further development, so that new features and processes can be added later.
What the AI chat delivers
-
Employees can work up to 20% faster thanks to support from the AI chatbot.
-
Documentation and frequently asked questions are easier for employees to find.
-
The solution was developed with attention to privacy, security, and responsible data usage.
-
The multi-model setup makes it possible to further expand the AI chatbot based on new use cases.
-
"The team actively participated in the process, improved our wishes and delivered an AI chatbot that we are extremely satisfied with."
Lukas MauriksOwner, MostEasy
Online portal and UBO forms
Testimonial
"A pleasant partner to work with. Our wishes are really listened to, partly thanks to the options for support and face-to-face contact."
Automated subsequent settlements
Testimonial
"A pleasant partner to work with. Our wishes are really listened to, partly thanks to the options for support and face-to-face contact."
International fleet management tool
Maintain large amounts of customer policies and vehicle data with a SiliconCode management application, custom development for AIG. System with business rules per country, linked to government agencies.
Numbers
-
1000 +Docs generated in the background
-
<9Months development
-
100%Fault-tolerant communication